Product Questions
Feel Free to reach out through our pages chat with any questions about our product. Here is a list of the most common questions we encounter.
Yes! To dry the straw; clear the straw by blowing into the bite valve, pour water that was in the straw and is now in the bladder into the sink, leave the straw attached to the bladder, insert BōnDry. BōnDry usually does a pretty good job of pulling the moisture out of the straw. Just remember to clear it by blowing into it!
Yes, just insert BōnDry into the opening, then tuck the top of BōnDry into the top of the bladder to dry the top half, and leave the cap off with BōnDry exposed. BōnDry will dry both sides of the bladder and wick it out the cap opening!!
Fossil Outdoor Inc. might look like a big-time corporation, but it is actually a start-up. It was important to us to make sure that we did business in a responsible way while making sure the product worked! Materials for our products are ethically and sustainably sourced, and we manufacture it in Arizona, USA. As the product becomes more popular and we are able to order more material and make higher volumes costs should come down and we intend to share those savings with our customers. Understand we really appreciate every order because it helps us grow and reach our goals! This is the most frank answer you will ever see to a price question…lets see if it backfires on us.
BōnDry is 17.5" x 3.5" x .25"
WishBōn is 17.5" x 3.5" x .25" with an 12" inseam
LilBōn is 14" x 1.75" x .25"
A proprietary blend of plant-based fibers and polyester made from recycled plastic bottles. We wanted to be transparent while being secretive so that is why you see the Biopreferred label all over. It means that it has been verified as sustainably sourced and biodegradable.
BōnDry is machine washable. We recommend you only wash it when it is dirty, so if it gets leftover electrolyte, flavoring, or even wine and other beverages (hey it happens). Most of the time the BōnDry will not get dirty because rinsing the bladder takes care of these non-water artifacts in the bladder. Note: BōnDry only dries and moves liquid, so it will leave behind things like sugar and the bladder will stay sticky.
When machine washing we recommend using cold water on a delicate cycle. Detergent is a matter of preference. Some of the perfumes have been known to be detectable in the bladder after cleaning, although they do not appear to affect taste.
Hand washing is a very good way to clean it as well. For this we recommend using our BōnDryClean cleansing tablets for best results.
Drying BōnDry is best if it can just be laid out somewhere, but if you need to a dryer is fine.
BōnDry will absorb all the bladders moisture within an hour or so. It will then begin moving (wicking) the moisture to the opening of the bladder. The speed of the BōnDry to be completely dry depends in the surface area of BōnDry exposed to the air and the relative humidity of the air. It may take a day or so to become completely dry, but it has done the most important work as it absorbed all the moisture at the beginning. Your bladder will be fresh and ready to go when you are ready to use it again.
Humidity does affect drying times, and/or it may appear as though BōnDry is not working as moisture is still visible. There is an easy solution to this - After you rinse your hydration bladder and insert BōnDry put the bladder with BōnDry inside back into your backpack. This will provide insulation around the bladder and create temperature difference which will improve the evaporation process. Moisture that remains in the hydration bladder is usually caused due to the bladder temperature being equal to or greater than the ambient room temperature which makes the water evaporate while it is still in the bladder, rather than on the outside of the bladder. Simply putting the bladder back in the pack fixes this issue.
Shipping policy
Unfortunately we are not Amazon and cannot always provide free shipping and when we do we can't provide 2-day shipping. We do try to ship your product as quickly as possible and very much appreciate you shopping with us rather than Amazon. You can find our products on Amazon if you would like to take advantage of Prime shipping. Just make sure you avoid fakes and knockoffs.
We ship to the US and Canada
Standard Shipping is 2-7 days
Returns and exchanges
We accept returns and exchanges within 37 days of your order date. We know this is a new product and we want you to know we have your back. Give it a shot! We should probably add, we rarely get exchanges.
Just reach out to us at connect@fossiloutdoor.com and we will make the arrangements.